Do you supply any hardware?

Answer: No. Every business has different needs and ideas on how to best implement within their operation. We focus on what we do best, answering questions.

Can I log in through multiple stations at the same time?

Answer: No. Each account is accessible by only one terminal at a time. If you have multiple stores, you need an account for each location.

Is this information publicly accessible?

Answer: No. Well, sorta. My answers are not available online for public access. If you search online, all the information is available; however, it is buried amongst bad information and slanted advertising.

How do I make the program go full screen on my iPad?

• Open the program.
• Tap the full-screen icon (usually a diagonal arrow icon) located at the top right corner of the app screen.
• If the icon is not visible, swipe down from the top-right corner to open the Control Center and select the full-screen mode.

How do I make the program go full screen on my Samsung iOS?

• Ensure you have the latest version of the app installed.
• Open the program.
• Look for the full-screen icon (a diagonal arrow icon) in the top right corner of the app and tap it.
• If the icon is not available, go to the device settings, find "Display," and select "Full-Screen Apps." Add the program to the list of apps that can use full screen.

How do I make the program go full screen on my touch screen computer?

• Open the program.
• Click on the full-screen icon (usually represented by a square or diagonal arrows) in the top right corner of the window.
• If the icon is not visible, press F11 on your keyboard to enter full-screen mode.
• For touch navigation, swipe down from the top edge of the screen and tap the full-screen icon that appears.

Does Ask Derek recommend any specific brands or products?

Answer: No. Ask Derek is a brand-neutral platform designed to give an understanding of cannabis so that salespersons or customers can more easily choose amongst the products available to them at the store. Every jurisdiction has different products available, and Ask Derek is designed to be used in any jurisdiction.

Is there advertising on Ask Derek?

Answer: No. Ask Derek is a brand-neutral platform and does not take advertising from any brand. Ask Derek is monetized through subscription only.

Why is this platform better than just using a search engine or AI to answer these questions?

Answer: If you search online, all the information is available; however, it is buried amongst bad information and slanted advertising. AI compiles information from the internet without any actual knowledge of the subject. This mixes bad and slanted knowledge and just makes it sound better. The information contained within Ask Derek has been compiled by Derek through years of personal experience, conversations with experienced industry leaders and scientists, along with anecdotal information from consumers.