Got Cannabis Questions? Ask Derek.
Upgrade your showroom experience with the Ask Derek customer service app.Ā
BENEFITS OF ASK DEREK
Drive sales conversion by fostering customer knowledge
Confusing variety of cannabis products hurts sales. Empower employees and customers with knowledge of unique benefits and uses for each format, unlocking the full potential of your inventory.
Equip staff with on-demand learning
Ditch the training hassle! Ask Derek empowers staff with on-the-job learning. Answer any customer question together, and watch knowledge retention soar.
Reduce labor costs
Leverage Ask Derek's customer-facing interface to empower self-directed learning. This reduces dependence on staff time for basic product education, optimizing employee resource allocation.
Ask Derek is a digital in-store customer serviceĀ app that is designed to educate your customers and employees about cannabis products and their use.Ā
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Derek has spent over a decade specializing in explaining the intricacies of cannabis products to consumers and industry professionals.Ā Ā
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The Ask DerekĀ app provides a comprehensive platform for educating both consumers and store employees about Cannabis products and their uses, enabling increased sales while reducing the customer service labor hours required.
FEATURES OF YOUR PRODUCT
Comprehensive, yet easy to understand FAQ
Ask Derek empowers informed decisions with its extensive FAQ. Over 120 questions are addressed, offering clear summaries and detailed explanations for deeper dives. Relevant visuals enhance understanding, catering to a range of customer preferences.
Video explanations
Ask Derek offers multimedia learning. All answers come with a succinct video overview, with expanded videos delving deeper or employing analogies for enhanced comprehension. This caters to varied learning preferences and fosters knowledge retention.
Easy to navigate
The touchscreen interface enables easy navigation of the subjects and questions.Ā Hyperlinks in each answer quickly lead to related questions and topics.
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